TAG Customer Advocacy Training Class

TAG is pleased to announce an upcoming TAG Customer Advocacy Training class!

Dates	Thursday, November 6 - Friday, November 7
Location	San Diego, CA
Times	Thursday, 8:30 am - 5:00 pm, Friday 8:30 am - 12:00 pm
Accommodations	Courtyard San Diego Rancho Bernardo 11611 Bernardo Plaza Court San Diego, CA 92128 (858) 613-2000 TAG Group Rate: $139/night No Complimentary shuttle to/from the airport, but they do have one at the hotel that will bring you to/from our office for the class. You must schedule this when you arrive at the hotel.
Class Location	TAG Office 9655 Granite Ridge Drive Suite 200 San Diego, CA 92123 (858) 946-2108
Designed For	Sales Managers and Customer Advocate (Owners please attend this class at least once)

Objective: This course details the day-to-day responsibilities of our Customer Advocates and provides them with the strategies to be successful. The course details the strategies of appointment setting, describes the actions that position an Advocate as their customers' trusted advisor, explains how to effectively present Partner Plans, explores recurring revenue streams, and identifies technologies that will transform your customers into raving fans.

Agenda - Day 1:

We will work through the four mechanisms for setting appointments
Attributes of Successful People
DISC
Round table discussions on what works
New TAG Strategic Partners
How to Go Back Into Your Base

Agenda - Day 2:

Role play a 1^st and 2^nd Appointment until we get it right
Review of what we learned during the two days

TAG will provide a Continental Breakfast starting at 8 am each morning, and lunch on Thursday.

If you are unable to attend this class, please visit our Event Calendar to obtain future dates.

Register for this class

Janet Dufour
Marketing & Information Coordinator

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Technology Assurance Group - TAG
9655 Granite Ridge Drive
Suite 200
San Diego, CA 92123
Phone: (858) 946-2111
info@tagnational.com