TAG is pleased to announce a NEW TAG Training class:

TAG Customer Advocacy Training

Objective: To thoroughly educate customer advocates and their managers on the purpose of the customer advocacy program, understand the position�s responsibilities and strategies to ensure success, and build confidence to accelerate performance.

Agenda:

Day 1:

• We will work through and role play the four mechanisms for setting appointments.
• Goal Setting
• DISC
• Round table discussions on what works

Day 2:

• Role play a 1st and 2nd Appointment until we get it right.
• Review of what we learned during the two days.

TAG will provide a Continental Breakfast starting at 8 am each morning, and lunch on Thursday.

If you are unable to attend this class, please visit our Event Calendar to obtain future dates.

Register for this class

Janet Dufour
Marketing & Information Coordinator