TAG is pleased to announce an upcoming
TAG Customer Advocacy Training class!

Objective: To thoroughly educate customer advocates and their managers on the purpose of the customer advocacy program, understand the position's responsibilities and strategies to ensure success, and build confidence to accelerate performance.

Agenda - Day 1:

• We will work through and role play the four mechanisms for setting appointments.
• Goal Setting
• DISC
• Round table discussions on what works

Agenda - Day 2:

• Role play a 1st and 2nd Appointment until we get it right
• Review of what we learned during the two days.

TAG will provide a Continental Breakfast starting at 8am each morning, and lunch on Thursday.

If you are unable to attend this class, please visit our Event Calendar to obtain future dates.

Register for this class

Janet Dufour
Marketing & Information Coordinator