RECORDINGS:
Assurance not Assumption – 3 Sessions
In case you missed the live sessions in this 3-part series, you can view them on the LMS.
Most MSPs assume their backups are working, their security is solid, and their processes are airtight...until something proves otherwise. This series cuts through that false confidence by exposing the gaps that quietly create risk for your clients and your business. During this series you’ll check some practical checklists that your team should be doing every day to make sure. There is also an opportunity for you, as this also can expose your competition as most MSPs are not doing these things. Assurance isn’t a one-time audit; it’s a daily discipline, and this series gives you the tools to build that assurance.
Assurance not Assumption – Session 1:
Building a Backup Checklist That Actually Works – Your Last Line of Defense
DESCRIPTION: When a backup fails and your client experiences a real data loss event, your client could be facing unrecoverable data, potential regulatory exposure, and a disruption serious enough to put them out of business, while you’re left explaining why your assurances weren’t backed by anything real. Most MSPs assume their backups are working right up until the moment they discover they weren’t, and by then the damage to your clients and your reputation is already in motion. This session gives you the daily backup checklist that replaces dangerous assumptions with documented assurance that protects your clients and keeps your name off the next cautionary story.
CLICK HERE TO VIEW THE RECORDING
Assurance not Assumption – Session 2:
Layers That Hold – MFA, Controls, and the Security Stack That Stops the Breach
DESCRIPTION: One compromised credential, one unfiltered domain, or one misconfigured setting that goes undetected to expose your client to a breach that brings regulatory fines, potential business closure, and serious questions about why their MSP didn’t catch it before it was too late. The power of a true security stack is that when one layer fails, the next one catches what got through, but only if every layer is in place, properly configured, and verified to be working. This session shows you how to audit your MFA, DNS filtering, and full security stack so that each layer is ready to hold, because when a breach happens on your watch, your client’s business and your reputation are both on the line.
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Assurance not Assumption – Session 3:
Trust But Verify – Building a Culture of Double-Checking Before It Is Too Late
DESCRIPTION: A process failure that leads to a breach or compliance violation doesn’t just put your client’s business at risk; it exposes you to liability and the kind of reputational damage that follows your business for years. The gap between what your team thinks is happening and what is actually happening is where breaches quietly take shape, and most of the time no one finds it until a client is facing serious losses and looking for someone to blame. This session shows you how to build a culture of daily verification that catches failures before they become the reason a client closes their doors.
CLICK HERE TO VIEW THE RECORDING
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