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We're excited to announce the continuation of our Operations
Management Series. This comprehensive series is designed
to equip operational managers with the essential skills and
knowledge needed to excel in their roles. Each session
focuses on a critical aspect of operations management,
providing practical strategies and insights to enhance team
performance and organizational success. This webinar is
beneficial to all business managers, leaders or prospective
leaders, especially those in a technical space like IT, voice,
copiers, etc.
Click here to register for all classes
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Jonathan Blakey/
TAG
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Session 1: Supportive Accountability
(Click here to review recording)
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Session 2: Fostering Your Technicians Idea Generation, Innovation,
& Opinions
This session will dive into strategies that encourage your technicians to feel comfortable and empowered to speak up! We will guide you on creating an environment that nurtures creativity and open communication, ensuring your team feels valued and motivated to contribute their best ideas.
Thursday, December 12 at 1 pm Pacific
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Session 3: Communicating Successfully With All Personalities, Conflict Resolution & Overcoming Challenging Situations
This session will team effective communication strategies tailored to different personality types. We will cover conflict resolution techniques and methods to overcome challenging situations in the workplace, helping you navigate interpersonal dynamics and maintain a positive, productive work environment when interacting with customers and fellow team members.
Thursday, December 19 at 1 pm Pacific
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Session 4: Time Management & The Art of Delegation To Get More Done
Master essential time management skills and the art of delegation. This session will provide practical tips on prioritizing tasks, managing time efficiently, and delegating responsibilities effectively to boost productivity and achieve more in less time.
Thursday, January 9 at 1 pm Pacific
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Session 5: Logical Problem Solving
Explore logical problem-solving techniques applicable in various work scenarios. Participants will learn to approach problems methodically, analyze situations, and develop effective solutions, emphasizing critical thinking and structured problem-solving processes.
Thursday, January 16 at 1 pm Pacific
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Session 6: Operational Manager’s Role In Understanding & Impacting Financial Statements
Understand the importance of financial literacy for operational managers. This session will cover how to interpret financial statements and the impact of managerial decisions on the organization's P/L. Gain insights into financial management and strategies to improve financial performance.
Thursday, January 23 at 1 pm Pacific
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Click Here to Register for All Classes
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