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DESCRIPTION: This interactive 1 ½ day workshop environment is designed to immerse key managers and aspiring leaders in business concepts, methodologies, and TAG's better business practices.
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Enhancing Your Skills to Become an Effective Manager
- Exercises to Understand Where You Are Today and Where You Need to Go
- Management and Mentoring Techniques to Maximize Your Performance and Those You Serve
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Financial Management & Analysis - Profitability Blueprint
- Economic Drivers, KPIs, Pricing Methodologies, and Productivity Measurements
- Budget - Your Financial Roadmap
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The Sales and Marketing Function
- Implement TAG's Sales Methodologies for Driving Managed IT, Cybersecurity, Voice Sales, Video Surveillance, Etc.
- Psychology of Selling and Building Long Lasting Relationships
- Sell Value, Not Price
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Operations: Processes and Procedures to Accelerate Performance and Profitability
- Understanding TAG'S IT Maturity Operational Phases
- Evolution of Your Technology Stack to Maximize Profitability
- Technician Training and Development
- Leveraging Strategic Business Reviews and Tools for Customer Engagement
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Exceeding Your Customers' Expectation
- Evaluation of Your Current Customer Experience
- Understand Methods to Enhance Customer Experience
- Build a Game Plan for Improvement
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Capitalizing On Your Partnership With TAG
- Understand the Resources at TAG to Help Scale Your Business
Who Should Attend: Senior Management and Aspiring Leaders
Date: Thursday, January 29 (8am - 5pm) to Friday, January 30 (8am - 12pm)
Register for this Class
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