Operations Training – Processes and Procedures to Drive Performance and Profitability

TAG is excited to bring to its Membership a live training class specifically designed for Operations Managers and Owners. With a focus around the MTSP moving through TAG's IT Maturity Phases from a starting cost center to optimized strategic asset and implementing processes that drive profits and productivity, we will work through:

• Accountability Charts, Gaps and Career Paths
• SLA, Metrics and KPIs
• Tech Stack Adoption and Evolution
• Optimal Service Catalog
• Onboarding and Documentation
• Team Dynamics
• Strategy and QBRs

If you are unable to attend this class, please visit our Event Calendar to obtain future dates.

Register for this Class

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